Mission Statement

Our vision is for Diagnostic Reagents Limited to be the most highly valued provider of In vitro diagnostics (IVDs) by the customers we serve globally, to maintain a high quality, fair price and excellent customer service; whilst promoting growth and stability from within.

Quality Policy

Diagnostic Reagents Limited (Diagen), aims to be a successful, profitable and customer driven organisation in the manufacture of IVDs. The organization hopes to accomplish this goal by:

Meeting or exceeding customer expectations by tailoring our service and production to the customers needs.

Satisfying the requirements of the quality management system (BS EN ISO13485:2016), to maintain and develop growth and success.

Measuring and improving operational performance to give higher quality and reliability.

Complying with all regulatory and statutory requirements.

Quality Management System and Medical Device Regulation (MDR)

Diagnostic Reagents Limited have a Quality Management System (QMS) that conforms to BS EN ISO13485:2016, the international standard for Medical Device manufacturers.

We are currently compliant with all the applicable European and UK IVD Directives and our customers can be confident that we will comply with any changes in future requirement and no disruption to supply will occur.